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Quick incident

The abbreviated steps to report an incident during a race. For the long form (types, severities, follow-up updates), see Incidents.

The five-tap version

From Race Mode Active:

  1. Report Incident tile.
  2. Pick the type:
  3. DNF / DNS / Lapped / Eliminated / Mechanical — athlete-specific, so the next screen asks for an athlete number.
  4. Course / Medical / Other — general, no athlete number required.
  5. Athlete-specific only: type the number on the keypad → Enter.
  6. Tap the Severity dropdown and pick one:
  7. Insignificant — informational, no action needed.
  8. Minor — track but don't escalate.
  9. Major — needs attention from race control.
  10. Critical — immediate response (medical, safety).
  11. (Optional) add a description and photo evidence → SUBMIT.

Tap through the whole flow:

From **Race Mode**, tap **Report Incident**. Pick the incident type (athlete-specific types ask for a number next). For athlete-specific types, enter the number, then tap **Enter**. Set the **Severity** — Insignificant, Minor, Major, or Critical. Add details if needed, then **SUBMIT**. Done — the incident is recorded and you're back at Race Mode.

Submission can take 20–40 seconds on a slow connection — the SUBMIT button shows a spinner. When it clears, you're back at Race Mode and the Incidents tile's badge count goes up.

What the app records automatically

  • Your GPS location at submission.
  • The exact timestamp.
  • Your identity.
  • The race + event the incident belongs to.

When to use which severity

If… Severity
You want a written record (timing query, course note) Insignificant
Something to monitor but no action needed Minor
Race control should know about this now Major
Medical, safety, or anything that pages the on-call team Critical

When in doubt, pick the higher severity — it's easier to downgrade an escalated incident than to recover from one that wasn't flagged in time.

Follow-up

After submission the status is Open. The officials with update permissions can add updates (photo, note), change the status to In progress / Closed / Cancelled, and assign it to specific roles. See the Incidents guide for the full lifecycle.