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Users and permissions

RaceRanger uses a two-level role system: user roles (event-level) and TO assignments (race-level). User roles control what someone can do within an event. TO assignments add finer-grained control for Technical Officials within a specific race.

Most of the time, you just do this

Give each person a user role when you add them to the event:

  • People officiating on the course → Technical Official.
  • The person running the event → Technical Delegate.
  • Everyone else (medical, media, organisers, timing) → the matching role from the list.

That's usually it. TO assignments only matter if your organisation has them enabled, and per-person overrides are for rare exceptions — the rest of this page is reference for when you need it.

How roles are assigned

  1. The technical delegate or event admin assigns a user role when adding someone to an event.
  2. If TO assignments are enabled, the delegate also assigns one or more TO assignments per race.
  3. Officials see only the features their assignment permits.

User roles

When someone is assigned to an event, they receive a user role. The available roles depend on your organisation's sport and configuration.

What each role can do (full permission table)

Triathlon user roles

Role Can modify event Submit penalties Approve penalties View penalty details Submit incidents Update incidents Location tracking Download reports
Organisation Admin ✓ ✓
Technical Delegate ✓ ✓ ✓ ✓ ✓ ✓
Technical Official ✓ ✓ ✓ ✓ ✓ ✓ ✓
Team Leader ✓ ✓ ✓
Medical (CMO) ✓ ✓
Media ✓
Local Organizing Committee ✓
Timing

Key permissions explained

  • Can modify event — edit event settings, races, and assignments.
  • Submit penalties — log new penalties during a race.
  • Approve penalties — change a penalty's status (approve, decline, cancel).
  • View penalty details — see full penalty information including photos and location.
  • Submit incidents — log new incidents.
  • Update incidents — change incident status and add updates.
  • Location tracking — share your GPS position on the course map.
  • Download reports — generate and download race reports.

TO assignments (race-level)

When TO assignments are enabled for an organisation, Technical Officials can be assigned granular roles within each race. These map to real-world positions on the course — Chief Bike, Penalty Box, Finish, and so on.

All TO assignments (full list)

Available TO assignments (triathlon)

  • Head Referee
  • Chief / Assistant Bike
  • Chief / Assistant Swim
  • Chief / Assistant Run
  • Chief / Assistant Race Official
  • Chief / Assistant Venue Control Centre
  • Chief / Assistant Registration
  • Chief / Assistant Transition
  • Chief / Assistant Wheel Station
  • Chief / Assistant Vehicular
  • Chief / Assistant Lap Auditor
  • Chief / Assistant Aid Station
  • Chief / Assistant Technology
  • Chief / Assistant Penalty Box
  • Chief / Assistant Finish
  • Video Review / Assistant Video Review
  • Chief / Assistant Protocol

TO assignment permissions

Each TO assignment controls:

  • Whether the official can submit penalties and incidents
  • Whether they can approve penalties
  • Whether they can disqualify athletes — separate from penalty approval; the DSQ option in penalty submission and the DSQ voice commands follow it
  • Whether they receive penalty and incident notifications
  • Whether their location is tracked on the course map
  • Whether they can view the race dashboard
  • Whether they can start and stop races
  • Whether they can update environment/weather data
  • Whether they are a bike official (affects penalty submission flow)
  • Whether they are a penalty box official (drafting or general)

Customising permissions for one person

Roles come with a standard set of permissions, but sometimes one person needs a slightly different setup in a single event or race — without changing the role for everyone else. RaceRanger lets you override individual permissions in two places. An override always applies only to that person in that context; the underlying role is never changed.

Overriding for a user in one event
  1. Open the event and go to the Users tab.
  2. Edit the person you want to adjust.
  3. Expand Customize permissions for this event.
  4. Toggle the individual permissions (submit penalties, approve penalties, modify event, and so on).

The changes apply only to this user in this event. A dot next to the expander marks that overrides are active; clear the toggles to return the user to their role's defaults.

Per-event permission override

Overriding for an official on one race

When TO assignments are enabled, you can also fine-tune a single official's permissions on a single race:

  1. Open the race's official assignments and select the official's TO role.
  2. Click the tune icon next to the role picker.
  3. Adjust the individual permissions in the sheet that opens.

If the official holds more than one role on that race, the sheet shows a single combined set of switches that applies to all of them.

The override applies only to this official on this race. The TO role definition — and the same role on other races or for other officials — is untouched.

Per-race permission override

Role definitions themselves are maintained by RaceRanger. Retired roles simply stop appearing in the pickers; existing assignments keep working.

Chat access and localisation

Chat access and localisation

Chat access. Each role has access to specific chat channels. For example, Technical Officials see the "Technical Team" channel, while Media sees only the "Media" channel.

Localisation. Role names and permissions are localised per organisation. For example, a Czech organisation sees role names in Czech, while a Swedish organisation sees them in Swedish. The underlying permissions are the same.