Users and permissions
RaceRanger uses a two-level role system: user roles (event-level) and TO assignments (race-level). User roles control what someone can do within an event. TO assignments provide finer-grained control for Technical Officials within a specific race.
User roles
When someone is assigned to an event, they receive a user role. The available roles depend on your organisation's sport and configuration.
Triathlon user roles
| Role | Can modify event | Submit penalties | Approve penalties | View penalty details | Submit incidents | Update incidents | Location tracking | Download reports |
|---|---|---|---|---|---|---|---|---|
| Organisation Admin | ✓ | ✓ | ||||||
| Technical Delegate | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ||
| Technical Official | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Team Leader | ✓ | ✓ | ✓ | |||||
| Medical (CMO) | ✓ | ✓ | ||||||
| Media | ✓ | |||||||
| Local Organizing Committee | ✓ | |||||||
| Timing |
Key permissions explained
- Can modify event — edit event settings, races, and assignments.
- Submit penalties — log new penalties during a race.
- Approve penalties — change a penalty's status (approve, decline, cancel).
- View penalty details — see full penalty information including photos and location.
- Submit incidents — log new incidents.
- Update incidents — change incident status and add updates.
- Location tracking — share your GPS position on the course map.
- Download reports — generate and download race reports.
Chat access
Each role has access to specific chat channels. For example, Technical Officials see the "Technical Team" channel, while Media sees only the "Media" channel.
TO assignments (race-level)
When TO assignments are enabled for an organisation, Technical Officials can be assigned granular roles within each race. These map to real-world positions on the course.
Available TO assignments (triathlon)
- Head Referee
- Chief / Assistant Bike
- Chief / Assistant Swim
- Chief / Assistant Run
- Chief / Assistant Race Official
- Chief / Assistant Venue Control Centre
- Chief / Assistant Registration
- Chief / Assistant Transition
- Chief / Assistant Wheel Station
- Chief / Assistant Vehicular
- Chief / Assistant Lap Auditor
- Chief / Assistant Aid Station
- Chief / Assistant Technology
- Chief / Assistant Penalty Box
- Chief / Assistant Finish
- Video Review / Assistant Video Review
- Chief / Assistant Protocol
TO assignment permissions
Each TO assignment controls:
- Whether the official can submit penalties and incidents
- Whether they can approve penalties or disqualify athletes
- Whether they receive penalty and incident notifications
- Whether their location is tracked on the course map
- Whether they can view the race dashboard
- Whether they can start and stop races
- Whether they can update environment/weather data
- Whether they are a bike official (affects penalty submission flow)
- Whether they are a penalty box official (drafting or general)
How roles are assigned
- The technical delegate or event admin assigns a user role when adding someone to an event.
- If TO assignments are enabled, the delegate also assigns one or more TO assignments per race.
- Officials see only the features their assignment permits.
Localisation
Role names and permissions are localised per organisation. For example, a Czech organisation sees role names in Czech, while a Swedish organisation sees them in Swedish. The underlying permissions are the same.